Family Support Manager

Location Truro
Job type: Permanent
Salary: £32,234.00
Contact name: John Chatwin

Contact email:
Job ref: 45550
Published: 9 months ago
Startdate: 12/10/2021

We are looking to appoint an outstanding and committed Family Support Manager who has diverse experience, as well as a passion for working with young people with additional needs.

As a member of the senior management team of the Trust, this role will work in collaboration with a variety of agencies which will provide help and support for young people. This role will use a focussed ‘whole family’ approach, focusing on the strengths and difficulties of the whole family and supporting parents recognition that their children’s cognitive development is important, as is instilling of values, aspirations and support for the development of wider interpersonal and social skills. This role will play a key role in the effective safeguarding of children and young people. This is a hands on role which provides both challenge and support and requires ability to travel widely at unsociable hours.


Professional competencies

· Display personal and interpersonal development and team-working skills;

· Proactively plan, organise and manage workload;

 · Display reflective practice and reflexivity using evidence based practice

· Undertake analysis and synthesis of complex information; · Display knowledge and understanding of appropriate use of ICT in an education setting;

· Displays integrity and honesty in relationships with all stakeholders;

· Display regular evidence of initiative taking and willing to take action to contribute to the results of the APA · Display robust self-management skills with regard to problem solving.

· Build effective relationships with pupils Duties

· To act as pupils’ educational advocate and to facilitate the educational partnership between home, school, APA and other agencies by support, liaison and negotiation. Give paramount consideration to the welfare of the pupil ensuring a highly focussed approach, placing the needs of the pupil above all others.

· To carry a safeguarding caseload for the APA they are assigned to.

· To liaise and collaborate in joint work with all stakeholders in relation to aspects of our pupils’ general welfare and educational developments.

· Contribute to the APAs attendance strategy

· Promote collaborative links and relationships with education colleagues, voluntary and statutory agencies and other professionals. ·

To promote the  MAT early help strategy and initiation of Early Help Hub referral when appropriate.

· To work with pupils taking into account their views seeking to strengthen the coping and resiliencies of these young people and adults through protective support. Support and understand our pupils’ social, psychological and educational development, supporting their belonging to family, school and community.

 Mobilise support for these young people.

 · In collaboration with your Principal, attend and or organise/lead any meetings as required in relation to the cohort of pupils at your school

· To maintain appropriate records, prepare assessments and maintain a system of family files in accordance with the APAs policies including having delegated responsibility for the Child Protection files.

· To refer any Child Protection concerns to the Multi Agency Referral Unit/ Safeguarding Hub, following the Local Safeguarding Children’s Board procedures.

· To challenge current processes and offering ways to improve through continuous development.

 · Work to the prescribed supervision model where their practice will be observed and reflected upon and their performance will form part of the reporting through performance management.

· Provide weekly caseload supervision to the Family Support Worker

· Deliver training as and when required.